Error: Cash Account is not valid!

There is an error that  happens occasionally during invoicing.

The error

The error

Invoicing problem

Invoicing problem

If you see this error during 'Add Row' in the invoice, it could mean several things:

  • You may not be signed in with the till (make sure to sign-in with the till)
  • You may be signed in but the cash accounts are not assigned to the user yet (restarting the program should fix this)
  • You may not have created the currency in the system. (Add the currency first, then restart the program)

Changing a setting in the Server Preferences

Changing a setting in the Server Preferences

It may help to change the Server Preference to warn the user if they are not signed-in with a Till.