Error -9913 or -9926: Connection to Server Failed

This error occurs when CurrencyXchanger cannot connect to the sanction list and rate server. You need to be connected to the internet for the system to be able to connect to the rate server and the sanction list server. Check your internet connection and make sure that you are connected to the internet before calling Clear View Systems.

This error will not prevent you from working with the system. However, when you enter a new customer , the system cannot perform the usual sanction list checks on the customer. Furthermore, the system won't be able to chekc the sanction