Error Codes for Customer Login
Code |
Description |
keyValue |
9980 |
Customer profile not linked. CXR agent email has been sent letting them know a manual setup is needed because the webuser email does not match a customer email |
|
9981 |
Customer approval status is not known and has been set to pending approval |
web.customers.login.notapproved.alert |
9982 |
Customer has not yet been approved. Pending |
web.customers.login.notapproved.alert |
9982x |
Customer has been denied. |
web.customers.login.notapproved.alert |
9983 |
Customer is On Hold |
web.customers.login.onhold.alert |
9984 |
Customer is NOT allowed internet access. |
web.customers.login.nowebaccess.alert |
9985 |
Webuser account and Customer link is “bad”. Technical issue. |
web.customers.login.technical.alert |
9986 |
Webuser account and Customer link is “bad”. Technical issue. |
web.customers.login.technical.alert |
9987 |
Must change password. |
web.customers.login.mustchangeonhold.alert |
9989 |
Account is unavailable. Technical issue. |
|
9994 |
Account is on hold |
web.customers.profile.onhold.alert |