Error Codes for Customer Login


Code

Description

keyValue

9980

Customer profile not linked. CXR agent email has been sent letting them know a manual setup is needed because the webuser email does not match a customer email


9981

Customer approval status is not known and has been set to pending approval

web.customers.login.notapproved.alert

9982

Customer has not yet been approved. Pending

web.customers.login.notapproved.alert

9982x

Customer has been denied.

web.customers.login.notapproved.alert

9983

Customer is On Hold

web.customers.login.onhold.alert

9984

Customer is NOT allowed internet access.

web.customers.login.nowebaccess.alert

9985

Webuser account and Customer link is “bad”. Technical issue.

web.customers.login.technical.alert

9986

Webuser account and Customer link is “bad”. Technical issue.

web.customers.login.technical.alert

9987

Must change password.

web.customers.login.mustchangeonhold.alert

9989

Account is unavailable. Technical issue.


9994

Account is on hold

web.customers.profile.onhold.alert